Privacy Policy

1. Introduction

At Catering Me, we prioritize the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our food and grocery delivery services. By accessing or using our services, you consent to the collection and use of your personal data as outlined in this policy.

2. Information We Collect

We collect both personal and non-personal information to provide you with a seamless experience:

• Personal Information: Name, email address, phone number, billing and shipping addresses, and order history.
• Location Information: We collect geolocation data to facilitate accurate delivery services.
• Payment Information: We process payment details securely to complete transactions.
• Usage Data: We may collect information about how you interact with our website and mobile app to improve our services.

3. How We Use Your Information

Your personal information is used for the following purposes:

• Order Processing: To process and fulfill your food and grocery orders.
• Communication: To send you order confirmations, delivery updates, promotions, and other notifications.
• Service Improvement: To improve our app and website functionality based on your usage patterns.
• Location Services: To provide accurate delivery tracking and geolocation-based services.

4. Sharing of Information

We may share your information with third parties in the following circumstances:

• Delivery and Vendor Partners: To facilitate the delivery of your orders, we may share your contact and location details with delivery drivers and restaurant/shop partners.
• Payment Processors: To process payments, we may share necessary payment information with trusted third-party processors.
• Legal Compliance: We may disclose your information if required by law or to protect our rights.

5. Location Information

We request access to your device’s location to provide location-based services, such as tracking your delivery. You can adjust your location permissions in your device settings at any time.

6. User Accounts

Creating an account allows you to save your personal information for faster checkout, track your order history, and receive personalized offers. You can update or delete your account details at any time by contact with us at admin@cateringme.com

7. Data Security

We implement industry-standard security measures, such as encryption and secure protocols, to protect your personal information. Payment details are securely processed and encrypted to prevent unauthorized access.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law.

9. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Object to the processing of your personal data in certain circumstances.
• Withdraw your consent to the processing of your data at any time.

To exercise these rights, please contact us at admin@cateringme.com.

10. Cookies and Tracking

We use cookies to enhance your user experience and track your preferences. You can control cookie settings through your browser.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we recommend reviewing the policy regularly.

12. Consent

By using our services or creating an account, you consent to the collection and use of your personal data as outlined in this Privacy Policy.

13. Age Restrictions

Our services are intended for users who are at least 18 years old. By using our platform, you confirm that you meet this age requirement.

14. Contact Information

For any questions or concerns about our Privacy Policy or how we handle your data, please contact us via email at admin@cateringme.com or visit our Contact Us page.